Privacy Notice for UFULU ENTERPRISES Marketplace

At UFULU ENTERPRISES, your privacy is a top priority. We are committed to protecting the personal information you share with us and ensuring its safe and responsible use. This Privacy Notice explains how UFULU ENTERPRISES (“we,” “our,” or “us”) collects, uses, and protects your personal data when you use our Marketplace and related services. By accessing or using our Marketplace, you agree to the terms of this Privacy Notice.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you register or make a purchase on the UFULU ENTERPRISES Marketplace, we may collect personal information, including but not limited to:
– Full Name
– Contact Information (Email address, Phone number)
– Delivery address
– Payment information (e.g., Mobile Money or bank details)
– Usernames and passwords for your account

1.2 Non-Personal Information

We may also collect non-personal information automatically through cookies and other tracking technologies:
– Browser type and version
– Device type and operating system
– IP address
– Pages visited and the time spent on the site
– Referring URLs (where you came from)

2. How We Use Your Information

The information we collect is used to:
– Provide Services: To process transactions, fulfill orders, and deliver goods or services.
– Personalize Experience: To enhance your user experience on our platform, providing customized content, recommendations, and tailored offerings.
– Communication: To send transactional emails, order updates, promotional offers, and customer support responses.
– Improve Our Services: To monitor user behavior on the platform and improve our website functionality, design, and customer experience.
– Security: To protect our users from fraud, unauthorized access, and misuse of our platform.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with the following entities for legitimate purposes:

3.1 Service Providers

We may share information with trusted third-party service providers that assist with payment processing, delivery, hosting services, and customer support.

3.2 Legal Compliance

We may disclose your personal information if required to do so by law, legal process, or government request, or if necessary to enforce our terms and conditions

3.3 Business Transfers

In the event of a merger, acquisition, or sale of part or all of UFULU ENTERPRISES, your personal data may be transferred as part of the business transaction. You will be notified via email or a prominent notice on our site in such an event.

4. How We Protect Your Data

We take reasonable measures to protect your personal data, including:
– Encryption of sensitive data (e.g., payment details).
– Securing our database and servers with advanced security protocols.
– Limiting access to personal information to authorized personnel only.
Despite these efforts, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

As a user of the UFULU ENTERPRISES Marketplace, you have the following rights concerning your personal data:

5.1 Access and Correction

You have the right to access the personal information we hold about you and correct any inaccuracies. You can update your account details through your profile settings or by contacting us.

5.2 Deletion

You have the right to request that we delete your personal data. Please note that some information may be retained for legal, security, or contractual reasons.

5.3 Object to Processing

You may object to the processing of your personal data for direct marketing or other legitimate interests. You can opt out of marketing emails by following the unsubscribe link in our communications.

5.4 Data Portability

You can request to receive the personal information you have provided to us in a structured, machine-readable format.

6. Cookies and Tracking Technologies

The UFULU ENTERPRISES Marketplace uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, login information, and other session data. You can control cookie settings through your browser, but this may affect your ability to use certain features of the Marketplace.

7. Third-Party Links

The UFULU ENTERPRISES Marketplace may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

The UFULU ENTERPRISES Marketplace is not intended for children under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal data, please contact us immediately, and we will take steps to delete that information.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or applicable laws. When changes are made, we will post the updated policy on the UFULU ENTERPRISES Marketplace and notify users as necessary. The effective date of the latest version will always be indicated at the top of this Privacy Notice.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Notice or your personal data, please contact us at:

– Email: info@ufuluenterprises.com
– Address: Plot 1344/1345 Butungwa Street Industrial Area Kabwe Zambia

By using the UFULU ENTERPRISES Marketplace, you acknowledge and agree to this Privacy Notice. We are committed to respecting your privacy and protecting your personal data while you shop or interact with our platform.